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BEST SELLING PRODUCTS
Thank you for shopping at Dew Drop Club. We want you to have a positive shopping experience, so if you’re not entirely satisfied with your purchase, we’re here to help. Please review our Refund and Returns Policy below.
1. Returns
Our policy allows returns on eligible items within 30 days of the purchase date. To qualify for a return, your item must be:
Non-Returnable Items:
The following items are non-returnable for safety and hygiene reasons:
2. Return Process
To initiate a return, please follow these steps:
Contact Us: Email us at [Your Contact Email] with your order number and reason for the return. We’ll review your request and provide a Return Authorization (RA) number if your return is eligible.
Ship the Item: Once approved, you may send the item back to us. Please ensure that you include the RA number and your contact details with the returned item.
Return Shipping Cost: Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as we are not responsible for items lost or damaged during transit.
3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
4. Exchanges
We offer exchanges for defective or damaged items only. If you need to exchange an item for the same product due to a defect, please email us at [Your Contact Email] with details and, if possible, a photo of the defect.
5. Sale and Discounted Items
Only regular-priced items may be refunded. Sale items are final and cannot be refunded, returned, or exchanged.
6. Cancellations
You may cancel your order within 24 hours of purchase. Once the item has been shipped, cancellations will no longer be possible, and the return policy will apply.
7. Contact Us
If you have any questions about our Refund and Returns Policy, please feel free to reach out:
Dew Drop Club
Email: info@dewdropclub.com
Phone:+14693989626